Terms and Conditions

All orders to thefoamshop.co.uk (online) or Mark harris Upholstery Ltd (thefoamshop ) telephone mail-order are subject to the following terms and conditions 
  
Cancelation :

Once placed orders can not be cancelled if cut and awaiting dispatch (your statutory right uneffected) We do not accept cancelations, if as a result of delivery delays caused through disruption to the normal workings of the freight carriers eg. Industrial action, poor weather conditions and any other circumstance that may prevent a timely delivery out of the control of Mark Harris Upholstery ltd

Damage :

All delivered items must be checked and signed for upon delivery and reported to Mark Harris Upholstery ltd with 48 hours in the event of missing or damaged items

Customer error

Any orders placed in error by the customer must be ammended before production in the event that goods have been produced to an incorrect specification remain the responsibiliy of the customer. We will accept returns in exceptional circumstances, however we will apply a re-stocking fee of 40% of the original price paid

Foam smell.

All foam when freshly cut can have a distinctive oder that will very quickly disperse if aired in a well ventilated room . Returns due to smell are only accepted in limited circumstances

Distance selling regulations:

Orders of made to measure items useing the online calculator are exempt
Orders of stock items Your Statutory rights are uneffected.

For stock items (not foam cut to size)

“You can cancel your contract at any time up to 7 working days after the day of your order is recieved .  To do this, please e-mail us or write to us

If you cancel, you must return the goods to us at your own expense.”


DISPATCH :

Standard thickness items 2.5cm, 5cm, 7.5cm, 10cm &12.5cm   1 to 7 working days  

None standard thickness items 1 to 14 working days