Thank you for choosing thefoamshop.co.uk. Our unique tessellation software allows us to cut your foam order at the lowest price to you the customer with the minimum amount of waste to the environment.
Please ensure you click the correct country tab at the check out. It will be set to the UK MAINLAND by default. When you click the default tab the other location options will drop down for you to choose. Please note we have no way of knowing that you have chosen the correct tariff untill the goods are ready for dispatch
We aim to dispatch all orders within 1 to 7 working days assuming standard thicknesses 2.5cm 5cm 7.5 cm 10cm 12.5cm .
Pre-cut items such as memory foam toppers and mattresses have a quicker delivery as dictated by stock levels .
Orders of none standard thickness are on a 1 to 14 working day delivery including standard thickness orders having dacron fitted . Do you realy want 7cm or could you take 7.5cm (standard thickness) for example. Multiples of sizes under £1 each in value may have to be CNC cut and can be delayed up to 14 days as will more complex shapes other than square or rectangular cushions or those fitted with a Dacron wrap or budget foam . Please add 1 extra day if orders are to be dispatch to the Scotish Highlands and islands
We pride ourselves on giving the best prices on the internet. To do this we have developed a unique bit of TESSELLATION software. This allows us cut foam with the minimum of waste . As a consequence we cut foam according to the best yield from the block or sheets hence our broad dispatch time. If you require urgent delivery please contact help desk 08007311168 or check out our online Foam cut to size price calculator or some of our other products Memory foam Please note "Working days" are defined as Monday to Friday excluding Bank holidays and the week between xmas and the first working day of the new year when we are closed.
We can not accept cancelled orders in repect of late delivery in the event of poor weather conditions, reasonable seasonal variation or industrial action or in the event of circumstances beyond our control If you do have any questions regarding our Foam Cut To Size, or Delivery then please contact us
Due to increased pressure on the carriers over the xmas period some deliveries or dispatches may be delayed This is beyond our control and as such we can not accept cancellations or be responsible for any consequential loss arising from late delivery or dispatches
GOODS DAMAGED AT THE POINT OF DELIVERY
If your parcel / packaging arrives in a damaged condition please sign as "damaged" rather than your name. This enable us to be sure that the goods were damaged in transit .We will only be able to accept limited liability if the procedure is not followed. If you receive a damaged parcel you must notify us immediately upon receipt or at the worst if a 3rd party took delivery within 24 hours