MARK HARRIS
UPHOLSTERY LTD CONTACT DETAILS AND BUSINESS DETAILS:
Address
of office and postal address:
MARK HARRIS
UPHOLSTERY LTD
28
LIVINGSTON WAY
TAUNTON
TA26BD
Telephone: 01823 337766
Company
Reg No: 6726630
UK VAT
No: 682 2187
26
PRIVACY
Mark Harris Upholstery ltd does
not collect any personal data about you on this website, apart from information
which you volunteer (for example by e- mailing us or by using our online order
facility or contact forms). Any information, which you provide in this way, is
not made available to any third parties, and is used by Mark Harris Upholstery Ltd
only in line with the purpose for which you provided it (for example dealing
with all aspects of customer care and after-care, responding to contact from customer and to facilitate the processing of online orders) The company via its phone systems records out bound and inbound calls for training and dispute resolution. The stystem is disconected manualy when taking sensitive card reslated inforamtion. We have a legitimate intrest in this regard
Mark Harris Upholstery will
ensure that your data will be treated with the highest standards of security
and confidentiality, strictly in accordance with the Data Protection Act, 1998.
COLLECTION AND USE
OF INFORMATION
Introduction
Mark Harris Upholstery ltd (“We”)
are committed to protecting and respecting your privacy.
This privacy policy (together
with our written policy in-house) and any other documents referred to here,
sets out the basis on which any personal data we collect from you, or that you
provide to us, will be processed by us. Please read the following carefully to
understand our views and practices regarding your personal data and how we will
treat it.
The rules on processing of
personal data are set out in the General Data Protection Regulation May 25th
2018. (the “GDPR”).
1. Definitions
Data
controller – A
controller determines the purposes and means of processing personal data.
Data
processor – A
processor is responsible for processing personal data on behalf of a
controller.
Data
subject – Natural
person
Categories
of data: Personal data
Personal
data – The
GDPR applies to ‘personal data’ meaning any information relating to an
identifiable person who can be directly or indirectly identified in particular
by reference to an identifier (as explained in Article 6 of GDPR). For example,
name, home address or private email address. We DO NOT USE Online identifiers
such as IP addresses,
Processing
– means
any operation or set of operations which is performed on personal data or on
sets of personal data, whether or not by automated means, such as collection,
recording, organisation, structuring, storage, adaptation or alteration,
retrieval, consultation, use, disclosure by transmission, dissemination or
otherwise making available, alignment or combination, restriction, erasure or
destruction.
Third
party – means
a natural or legal person, public authority, agency or body other than the data
subject, controller, processor and persons who, under the direct authority of
the controller or processor, are authorised to process personal data.
2. Who are we?
Mark Harris
Upholstery Ltd is the data controller. This means we decide how your personal
data is processed and for what purposes. Our contact details are: info@thefoamshop.co.uk or
01823 337766. For all data matters, contact Director Mark Harris on sales@thefoamshop.co.uk.
3. The purpose(s) of processing your personal data
We use your personal data for the
following purposes:
Only to contact you, should you
request contact via our online contact form or subscribe to our Newsletter on our website. When you place an
order online, We will contact your to provide customer service. We may from time to time contact you about promotions and special offers relevant to your previous purchases. GPDR refers to this as a "Soft Opt In" Please note you can at any time you can unsubscribe use the safe unsubscribe facility.
4. The categories of personal data concerned
With reference to the categories
of personal data described in the definitions section, we process the following
categories of your data:
Data on website forms that you
submit – Name, Phone Number, Email, Web address
5. What is our legal basis for processing your personal data?
a)
Personal data (article 6 of GDPR)
Our
lawful basis for processing your general personal data:
Legitimate interset and Contract:
We have a legitimate interest and a contractual basis to process data when information is freely provided to us when a customer places an order. Customers requesting contact from us
and filling in the form on our website gives us consent to collect your data . Your data will not be sold or
transferred, and we will not store your data for any longer than necessary.
More information on lawful
processing can be found on the ICO website.
6. Sharing your personal data
Your personal data will be
treated as strictly confidential, and will not be shared with any third party
outside of Mark Harris Upholstery Ltd. If this becomes necessary to help you
with your enquiry, this will be fully explained to you in advance and consent
will be sought.
7. How long do we keep your personal data?
We keep your personal data for no
longer than reasonably necessary
8. Providing us with your personal data
You are under no statutory or
contractual requirement or obligation to provide us with your personal data.
But failure to provide contact details when filling in the form means we cannot
respond to your question or process you order.
9. Your rights and personal data
Unless subject to an exemption under the GDPR, you have the
following rights with respect to your personal data:
The
right to request a copy of the personal data which we hold about you;
The
right to request that we correct any personal data if it is found to be
inaccurate or out of date;
The
right to request your personal data is erased where it is no longer necessary
to retain such data;
THE
RIGHT TO WITHDRAW YOUR CONSENT TO THE PROCESSING AT ANY TIME, WHERE CONSENT WAS
YOUR LAWFUL BASIS FOR PROCESSING THE DATA;
The
right to request that we provide you with your personal data and where
possible, to transmit that data directly to another data controller, (known as
the right to data portability), (where applicable i.e. where the processing is
based on consent or is necessary for the performance of a contract with the
data subject and where the data controller processes the data by automated
means);
The
right, where there is a dispute in relation to the accuracy or processing of
your personal data, to request a restriction is placed on further processing;
The
right to object to the processing of personal data, (where applicable i.e.
where processing is based on legitimate interests (or the performance of a task
in the public interest/exercise of official authority); direct marketing and
processing for the purposes of scientific/historical research and statistics).
10. Transfer of Data Abroad
WE DO NOT TRANSFER PERSONAL DATA
OUTSIDE THE EEA.
11. Automated Decision Making
WE DO NOT USE ANY FORM OF
AUTOMATED DECISION MAKING IN OUR BUSINESS.
12. Further processing
If we wish to use your personal
data for a new purpose, not covered by this Notice, then we will provide you
with a new notice explaining this new use prior to commencing the processing
and setting out the relevant purposes and processing conditions.
13. Changes to our privacy policy
Any changes we may make to our
privacy policy in the future will be posted on this page. Please check back
frequently to see any updates or changes to our privacy policy.
14. How to make a complaint
To
exercise all relevant rights, queries or complaints please in the first
instance contact our Director MarK Harris on sales@thefoamshop.co.uk
If this
does not resolve your complaint to your satisfaction, you have the right to
lodge a complaint with the Information
Commissioners Office on 03031231113 or via email https://ico.org.uk/global/contact-us/email/ or
at the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF, England.