NATIONAL MAIL ORDER NUMBER 01823 337766 or 08453665824 or 08007311168   sales@thefoamshop.co.uk

COVID 19 SERVICE STATUS

SERVICE STATUS PAGE


 
 
SERVICE STATUS AS OF 4/1/21
 
 
FOLLOWING UK,GOV LOCKDOWN RESTRICTIONS 

PHONE AND INTERNET SALES UNEFFECTED 

CUSTOMER SERVICE UNEFFECTED 

OUR RETAIL SHOP WILL BE CLOSED UNTILL FURTHER NOTICE. 

CLICK AND COLLECT SERVICES WILL ALSO BE SUSPENDED

PLEASE NOTE THAT DUE TO THE NEW SUPER STRAIN OF COVID 19  WE MAY HAVE TO DELAY DESPATCH IF STAFF BECOME INFECTED OR ARE FORCED IN TO SELF ISOLATION 
NORMAL LEAD TIMES MAY NEED TO BE EXTENDED AS SUCH WE WOULD ASK FOR YOUR COOPERATION AT THIS TIME AND CHECK THE DELIVERY INFO TAB BEFORE YOU ORDER.  



04/11/20 SERVICE STATUS 



Lockdown 

Business as Normal, albeit that to comply with HMG Lockdown restrictions our retail shop is closed to public untill further notice.   Please see delivery info for leadtimes 



05/09/20 

Please read everthing on this page as YOUR order will be effected 

COVID 19: 

Due to the lack of C19 test currently available our current lead times are being stretched as staff unable to get tests are having to islolate for longer perionds while awaiting results  

We would ask customer NOT to place orders untill they have read and understood the lead times displayed with the perticular product and service ordered or have taken note of the "FOAM CUT TO SIZE" lead-times. in the DELIVERY INFO  tab Bespoke made to measure orders, once placed can't be cancelled. See TERMS 

We are trying to operate a normal sevice however given the requirment of social distancing we have fewer staff to answer your customer service calls Please email you customer servce inquiries  to customerservice@thefoamshop.co.uk Please try to aviod leaving a message on our voicemail 
 
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