SERVICE STATUS PAGE
NORMAL SERVICE HAS RETURNED
SHOP AND OFFICE OPENING TIMES
9 TILL 5PM MON TO FRIDAY
10 TILL 4 SAT
SERVICE STATUS AS OF 4/1/21
FOLLOWING UK,GOV LOCKDOWN RESTRICTIONS
PHONE AND INTERNET SALES UNEFFECTED
CUSTOMER SERVICE UNEFFECTED
OUR RETAIL SHOP WILL BE CLOSED UNTILL FURTHER NOTICE.
CLICK AND COLLECT SERVICES WILL ALSO BE SUSPENDED
PLEASE NOTE THAT DUE TO THE NEW SUPER STRAIN OF COVID 19 WE MAY HAVE TO DELAY DESPATCH IF STAFF BECOME INFECTED OR ARE FORCED IN TO SELF ISOLATION
NORMAL LEAD TIMES MAY NEED TO BE EXTENDED AS SUCH WE WOULD ASK FOR YOUR COOPERATION AT THIS TIME AND CHECK THE
DELIVERY INFO TAB BEFORE YOU ORDER.
04/11/20 SERVICE STATUS
Lockdown
Business as Normal, albeit that to comply with HMG Lockdown restrictions our retail shop is closed to public untill further notice. Please see
delivery info for leadtimes
05/09/20
Please read everthing on this page as YOUR order will be effected
COVID 19:
Due to the lack of C19 test currently available our current lead times are being stretched as staff unable to get tests are having to islolate for longer perionds while awaiting results
We would ask customer NOT to place orders untill they have read and understood the lead times displayed with the perticular product and service ordered or have taken note of the "FOAM CUT TO SIZE" lead-times. in the
DELIVERY INFO tab Bespoke made to measure orders, once placed can't be cancelled. See
TERMS
We are trying to operate a normal sevice however given the requirment of social distancing we have fewer staff to answer your customer service calls Please email you customer servce inquiries to customerservice@thefoamshop.co.uk Please try to aviod leaving a message on our voicemail
NATIONAL MAIL ORDER NUMBER 01823 337766 or 08453665824 or 08007311168 [removed]
sales@thefoamshop.co.uk
